Shipping policy
Shipping Policy
Last updated: [Date]
Thank you for shopping with wavy.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Orders are not processed on weekends or public holidays. During periods of high demand, processing times may be extended.
Shipping Methods
We work with trusted shipping partners to ensure your order is delivered safely and efficiently. Available shipping methods and shipping costs are displayed during checkout and may vary depending on your location and product availability.
Estimated Delivery Times
Estimated delivery times vary by destination and are shown at checkout. Delivery times are estimates only and are not guaranteed.
Delays may occur due to factors beyond our control, including:
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Customs inspections;
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Carrier delays;
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Severe weather conditions;
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High shipping volumes;
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Incorrect shipping information provided by the customer.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing tracking information, when available.
Tracking information may take some time to become active after the carrier receives the package.
International Shipping
wavy may offer international shipping to select destinations. Customers are responsible for any customs duties, import taxes, or additional fees imposed by their local authorities.
Lost, Delayed, or Damaged Packages
If your package is delayed, lost, or arrives damaged, please contact us at support@wavy-official.com. We will work with the shipping carrier to investigate the issue and provide assistance whenever possible.
Incorrect Shipping Information
Customers are responsible for providing accurate and complete shipping information at checkout. wavy is not responsible for orders delayed, lost, or returned due to incorrect or incomplete shipping information.
Contact Us
For any shipping-related questions, please contact us at:
Email: support@wavy-official.com